Our Promise to You

The Moorings Caribbean Destinations

 

When you entrust us with your invaluable holiday time, we want you to feel confident in those travel plans. To provide you with peace of mind amid uncertain circumstances, we are offering new flexible rebooking terms, valid for new and existing bookings made on or before the 31st January 2021, and which depart on or before the 30th September 2021.

In addition to our flexible rebooking terms, our updated Safety Measures endeavor to keep you and your family safe when visiting our bases.

  • Change the departure dates of your booking. This is subject to the following conditions:
    • If your charter departs between the 16th December 2020 – 2nd January 2021 then the notice period to make such a change will be 30 days, not 7.
    • Except as stated otherwise, all other terms and conditions apply.
  • Opt to receive a refund credit for the charter amount (provided your balance is paid in full), which will be valid for any departure within 12 months from your original departure date. "Charter amount" refers to the cost of the yacht charter and ancillary extras booked at the same time, including flights if booked directly through The Moorings, but does not include other third-party services to which normal cancellation charges apply.

*Qualifying Reasons:

  1. We have confirmed that we are unable to operate your holiday due to local government restrictions.
  2. You are unable to reach your destination due to confirmed border closures or if your Foreign Office (or equivalent Government department) advises against ‘all‘ or ‘all but essential travel‘ to your booked destination AND such measures or advice is confirmed to still be in place on your date of departure.
  3. Any member of your party displays symptoms of Covid-19 in the four weeks prior to your departure. Please check with your local government health department for advice on what these symptoms are and please note that to benefit from this policy we will require a doctor’s note confirming that you have presented with symptoms of Covid-19.

Except as stated above all terms and conditions agreed to by you when you made your booking, including with regards cancellation, changes, or otherwise continue to apply.

Base Reopenings

Please note: all base reopening dates are subject to change.

Table Updated: 4th January 2021 15:30 BST

DestinationsReopening Date
Italyopen
Agana, Croatiaseasonally closed
Lefkas, Greeceseasonally closed
Corfu, Greeceseasonally closed
Athens, Greeceseasonally closed
Port Solentopen
Dubrovnik, Croatia
seasonally closed
Tahitiopen
Seychellesclosed to travellers from the UK and South Africa*
Bahamasopen
St. Martinopen
Belizeopen
Antiguaopen
St. Lucia13 February 2021
Grenada13 February 2021
The British Virgin Islands28 February 2021**
Tonga01 April 2021
Thailand01 April 2021
Whitsundays01 July 2021 (OPEN to locals/CLOSED to international visitors)

For destinations not listed above, we will announce the reopening date shortly.

*The United Kingdom and South Africa will no longer feature on the list of countries from which visitors may travel to Seychelles as of the 28th of December 2020 (31st of December for South Africa) and will be in effect and subject to review until the end of January 2021.

**Our British Virgin Islands marina is closed to UK residents from 11th January through 28 February 2021. **Our British Virgin Islands marina will be closed to UK residents from 11th January through 28th February 2021.

Marina Arrival Safety Measures graphic

Fully Protected

We are part of a large group of specialist travel companies.

Marina Arrival Safety Measures graphic

Travel Flexibility

We give you the flexibility to postpone your charter to a future date.

Marina Arrival Safety Measures graphic

Insurance Options

We offer additional coverage for any unforeseen changes in plans.